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MANAGING YOUR CUSTOMER SUCCESS TEAM WITH INSIGHTSQUARED

Customer happiness and retention are the foundation for any company to truly see a shift in revenue growth. Understanding how your customers interact with your business is essential to building a partnership that lasts.

In this on-demand webinar we’ll discuss:
  • Creating reporting consistency for your customer focused team
  • Areas you should be targeting for growth
  • How to tailor reporting based on customer satisfaction
  • Important metrics to track
  • Understanding how & why your MRR/ARR is changing over time
Speakers:
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Lynn Herman, Senior Customer Enablement Consultant

Andy McCarthy, Director of Customer Enablement


About InsightSquared
InsightSquared helps revenue operations professionals make better decisions by equipping them with actionable, real-time intelligence on sales and marketing KPIs. Businesses rely on our solutions to forecast more accurately, better manage pipeline, tailor rep coaching based on individual performance, understand marketing attribution, and conduct data-backed planning and analysis.